Archive for Tag: customer service

image-food-table-millennials

Millennials Matter

Millennials Matter As time goes on, a change in power is inevitable. Millennials are quickly becoming the dominant consumer demographic, even supplanting baby boomers in restaurant-related consumer spending. Millennials are distinct from other generations in their likes and subsequent spending habits. The future is now. Restaurateurs must cater to...

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Give And Gain

Give And Gain With all of the professional and personal preoccupations that fill the holiday season, organizing charitable efforts on behalf of your restaurant is most likely not on the top of your list of to-dos. However, there are tremendous benefits to be gained by developing a charitable initiative...

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Post-Storm Assessment

Fact There are certain days of the year in which restaurants know that they are going to be slammed with guests. New Years, Valentines day, Mother’s day are prime examples of occasions where restaurants can expect to be overwhelmed and for things to go wrong. Solution After surviving one...

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image-restaurant-people-Eat to Really Live

Eat to Really Live

Eat to Really Live Eating is an inescapable part of living. Although it is a basic necessity, it has the power to be extraordinary. As with most things, it can be abused; however, when approached properly, a shared meal has the power to heal, nourish, and unite people. The...

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Handling Difficult Customers

Problem Customers It is an uncomfortable fact, but there are people who delight in being dissatisfied; or rather, they delight in complaining. How should you interact with guests who cannot be pleased? Here are three tips that work to prevent negative patrons from creating compromising situations. Make the...

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