Despite your best efforts to weed out bad characters during the hiring process, you can end up with an employee who presents themselves as a bad seed down the road. What do you do in a situation where your employee is creating trouble? In this type of situation, it...
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There should not be a fundamental difference between inviting people for a meal at your home versus a meal at your restaurant. In both situations, you should take personal pride in the quality of the meal and ambiance, out of respect for your guest as well as yourself. Here...
Respect cannot be imposed; it must be earned. Many restaurant managers do not grasp the basics of management. They flout their presumed privileges and pounce on opportunities to exercise their authority. These actions are self-serving and undermine the environmental integrity of a restaurant. Managers should embody the virtues which...
Restaurant Cleanliness – Why Your Restaurant Bathroom Is a Top Priority It should not come as a shock that excellent food quality and service should be the top two priorities in the mind of every restaurateur. What may come as a surprise is priority number three: bathrooms. At least...
Three Tips to Ensure Patrons with Dietary Restrictions Leave Your Restaurant Happy and Healthy Within the last decade, there has been an increase in the percentage of people with dietary restrictions. There is a temptation to label people who claim dietary restrictions as fad-diet enthusiasts or high-maintenance. While there are...
Creating a unique restaurant atmosphere The restaurant industry is extremely competitive, and customers have almost unlimited options of what they choose to eat every day. A unique menu and quality food is the most important way to distinguish yourself. Quality affects taste. If you choose to create something with...
How to Impress Your Restaurant Customers In order to stay competitive in a world of infinite options, your restaurant needs to exhibit exceptional customer service. In our digital age, one viral video or nasty Yelp review can set you back considerably. Here are four things you can implement immediately...
Great Tips For Hosting Parties At Your Restaurant If you have a nice restaurant that customers are happy with, chances are you will get requests for them to host parties at your establishment. There are all types of events that they may want to have there including bridal showers,...
Music in Restaurants: 5 Tips for Getting It Right Music in restaurants can often be a disaster; a great dining experience is not just about the food, as any diner will tell you. It is also about the ambience of the restaurant…its decor, the service and the vibe;...
Impress Your Restaurant Customers with Superb Customer Service Customer service is sometimes overlooked in many industries. In the restaurant business, usually the main focus is on the food, which is correct, however customer service is extremely important and must not be neglected. A good customer service experience combined with...
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