Take a Lesson From Biology to Strengthen Your Management Game
The mindset you bring into work everyday will largely determine your performance, and by extension, the performance of your team. There are always going to be stressors involved with managing a restaurant: it’s the nature of the game. Rather than viewing this fact in a fatalistic way, seize the opportunity to recognize the reality and arm yourself accordingly. Understanding the biological and psychological variables at play can help you improve your performance.
Know Your Biology
Stress can affect you biologically as well as psychologically. A study conducted at the University of Berkeley and led by Elizabeth Kirby showed that all stress is not inherently bad for you; short bouts of stress can even increase your memory capacity. Chronic stress is what hurts people physically and psychologically.
So what’s the take away? Identify the areas of your workflow that cause you the most anxiety. What makes you dread walking through the door to work everyday? After you’ve identified the main areas, consider if there are any changes you can make to address these worries.
Is there someone you manage who is a consistent problem? Are you rushing to work everyday without time to spare? Do you hate being bombarded with questions and commentary as soon as you walk in the door? These are common and overwhelming situations, but they can be easily solved or modified. You can switch someone’s schedule or give them a warning and follow through. You can get in the habit of waking up earlier, which probably means getting to sleep sooner (no more late night YouTube binging!). Communicate clear guidelines for a shift change.
One of the biggest factor in chronic stress is the feeling that you have no control over the stressors in your life. That’s a lie. You have the power to set the bounds for how you interact with the world. Breath and makes some changes.
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