Archive for Category: Blog

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How to Show Customers Your Best Side

Introduction – How to show customers your best side Let’s face it. Everyone has bad days, including owners, managers and staff members. Whether it’s your bartender spilling every other drink or a waiter or waitress who is 45 minutes late during the lunch rush hour, no one is perfect....

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Expanding your Appeal as Fall Begins

Introduction – Expanding your Appeal as Fall Begins Summer is on its way out, and so is the warm weather. You may worry this means more people forgoing dining experiences for the comfort and warmth of their home. How can you beat your competition while trying to convince those...

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Seize the Day

Introduction – Seize the Day Working in the restaurant industry can be tough, but recent reports show that Americans are making dining out a staple of their regular routine. The National Restaurant Association projects that restaurant sales will reach a high of $863 billion in 2019. Nothing in life...

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Survive the Competition

Introduction – Survive the Competition Competition within the restaurant industry is intense and ever-mounting. There is no time for complacency in today’s market. The trendy restaurant of today can be obsolete tomorrow. So how do you survive? It’s important to define the character of your restaurant and clearly...

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Cleaning House

Introduction – Cleaning House Despite your best efforts during the hiring process, you may end up hiring someone not suited to the job. If you see negative behaviors begin to surface, you must act quickly and decisively to ensure that the damage they incur is minimal. Here are...

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Diffuse Difficult Situations

Introduction – Diffuse Difficult Situations Despite your best efforts, there will be moments when you and your staff encounter guests who are disgruntled and dissatisfied. The way you deal with these types of situations will affect not only how you bounce back from that particular situation but it...

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3 Ways to Appeal to Tourists this Summer

Introduction – 3 Ways to Appeal to Tourists Summer is here and that means people around the world are on the move exploring unfamiliar territory. Your restaurant is facing a prime opportunity to draw in new clientele. In addition to winning these transitory patrons, there is the potential...

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Is Your Restaurant Beach Ready?

Introduction – Is Your Restaurant Beach Ready? Summer is officially here. Your experience most likely supports the idea that people dine out more frequently during the summer months. The data shows that Americans dine out much more frequently over the summer months. Equipped with this knowledge, there are...

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