Protect Your Assets Running a successful restaurant is a grueling job. The reality is that restaurateurs must devote most of their waking moments to maintaining their business in order to stay afloat. This requires tremendous personal sacrifice. So why...
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Take a Lesson From Biology to Strengthen Your Management Game The mindset you bring into work everyday will largely determine your performance, and by extension, the performance of your team. There are always going to be stressors involved with...
5 Easy Ways to Support Your Staff on Rough Days Life ebbs and flows. If there is one thing you can be certain of in the ever-evolving restaurant industry, it’s that some days will be better than others. As...
3 Ways to Make Your Food Instagrammable Social media influences consumer trends in every market. Those in the restaurant industry are perfectly poised to harness its power. Meals are a hot-ticket item on Instagram. Posting pictures of food and...
Create Real Engagement with Your Guests In our fast paced world, it’s essential that you work smart, as well as hard. Engaging an active client base is more complicated these days than ever before. People have unlimited options when...
We live in an age of unprecedented access to knowledge and resources. The amount of information available at our fingertips is overwhelming. Rather than watching the nth video of laughing babies, why not use that time to learn...
Three Rapport-Building Techniques Every Successful Manager Needs to Practice. Management is not a cake walk. Although there are perks to being a manager, there are also hefty responsibilities which accompany the role. Life gets complicated when managers don’t have...
Common Things Most People Don’t Want to Know About Waitstaff Part of running a good restaurant is creating an ambiance that heightens one of the most commonplace affairs: eating. Eating at a restaurant is about enjoyment without the restraints...
Problem Customers It is an uncomfortable fact, but there are people who delight in being dissatisfied; or rather, they delight in complaining. How should you interact with guests who cannot be pleased? Here are three tips that work to...
Despite your best efforts to weed out bad characters during the hiring process, you can end up with an employee who presents themselves as a bad seed down the road. What do you do in a situation where your...
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