It should not come as a shock that excellent food quality and service should be the top two priorities in the mind of every restaurateur. What may come as a surprise is priority number three: bathrooms.
At least subconsciously, but often deliberately, people make judgements on the quality of a restaurant based on the restaurant’s bathroom situation. The most obvious concern is hygiene. However style and arrangement are also important factors. Here is a breakdown on best practices to impress your patrons in terms of bathroom hygiene, style, and arrangement.
Bathroom hygiene: should be a no-brainer but unfortunately it is not. Your staff needs to have the training and resources to ensure that they are unequivocally hygienic personally as well as invested in maintaining clean bathrooms. One of the most common practices is placing “Employees must wash hands” signs plastered to the restroom mirrors. This is putting a bandaid on a broken arm. First of all, employees who feel no qualms about walking out of a restroom without washing their hands will not be convinced to change their habits based on the placard. The main impact the placard will have is on your patrons; you are inadvertently planting the idea in their brains that your employees do not follow basic hygienic practices.
Take a proactive approach by taking the time to regularly speak with your staff on the importance of hygienic practices. Give them the facts. Shock them with the real consequences of lax hygiene by showing them reports such as this one. Further, you should have a frequent turn around schedule for bathroom maintenance to disinfect and restock. If a patron has to mention that you are out of toilet paper or soap, you are in serious trouble,
Contact Best Metropolitan Towel & Linen today for assistance with sourcing all your restaurant linen needs, and proven strategies to grow your customer base.