5 Easy Ways to Support Your Staff on Rough Days Life ebbs and flows. If there is one thing you can be certain of in the ever-evolving restaurant industry, it’s that some days will be better than others. As a manager, the responsibility of carrying your team through storms...
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We live in an age of unprecedented access to knowledge and resources. The amount of information available at our fingertips is overwhelming. Rather than watching the nth video of laughing babies, why not use that time to learn something about management? YouTube can be a time-sucking black hole,...
Three Rapport-Building Techniques Every Successful Manager Needs to Practice. Management is not a cake walk. Although there are perks to being a manager, there are also hefty responsibilities which accompany the role. Life gets complicated when managers don’t have the skills necessary to effectively interact with their employers, subordinates,...
Despite your best efforts to weed out bad characters during the hiring process, you can end up with an employee who presents themselves as a bad seed down the road. What do you do in a situation where your employee is creating trouble? In this type of situation, it...
Respect cannot be imposed; it must be earned. Many restaurant managers do not grasp the basics of management. They flout their presumed privileges and pounce on opportunities to exercise their authority. These actions are self-serving and undermine the environmental integrity of a restaurant. Managers should embody the virtues which...
Restaurant Opening: StartUp Costs The numerous cost-variables at play when opening a new restaurant can be daunting. The first step in effectively budgeting for a successful launch is identifying the “essential costs” vs the “non-essential” costs. Those words might seem general and ambiguous, but take the time to write...
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