Introduction – First-Time Customers Have you ever seen a restaurant that caught your eye, captivated your attention, and caused you to immediately say to yourself, “I need to try that place!” Well, there may be more of a method...
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Introduction – Make Your Restaurant Date-Friendly In the age of broke millennials and the online dating scene, the dinner date has taken a backseat to shorter dates of simply grabbing coffee or a drink. Not to worry though! Some...
Introduction – How to show customers your best side Let’s face it. Everyone has bad days, including owners, managers and staff members. Whether it’s your bartender spilling every other drink or a waiter or waitress who is 45 minutes...
Introduction – The Online Dating Scene Dining out has always been a staple feature of the dating scene; however, with the explosive popularity of dating apps and websites, restaurants are now also the stage for potential meet-cutes. There is...
Introduction – Diffuse Difficult Situations Despite your best efforts, there will be moments when you and your staff encounter guests who are disgruntled and dissatisfied. The way you deal with these types of situations will affect not only...
Introduction – 3 Ways to Appeal to Tourists Summer is here and that means people around the world are on the move exploring unfamiliar territory. Your restaurant is facing a prime opportunity to draw in new clientele. In...
Introduction – Father’s day Father’s Day is around the corner. Most people don’t have the time to make it special by creating elaborate home-cooked meals, which means they will be looking for a restaurant where they can demonstrate...
Introduction – Do Your Customers Feel Appreciated? The hungry consumer is faced with a myriad of options when choosing where to dine. What makes your restaurant stand out? Do you have the world’s “best” apple pie or filet...
Introduction – High Stress Situations There is no way to completely avoid conflict in life, particularly in the restaurant industry. Restaurant life is fast-paced and high-stakes. Although routine and in some instances mundane, meal service can escalate quickly...
Introduction – Stay strong when things get tough Everyone experiences dry periods. Times when you and your staff aren’t clicking or when business plateaus. The way you respond to these phases determines whether or not you make it...
By mary