Introduction – Exclusivity People have a natural desire to be distinguished, noticed, special. This realty comes into play even when making decisions about where to dine. Creating an ambiance of exclusivity can generate strong attraction for your restaurant....
Read More
Introduction – Crisis mode Despite your best efforts, you will encounter disgruntled guests and employees from time to time. Mistakes and unforeseen circumstances are a part of life. The best approach to handling these situations is adopting preventative...
Introduction – Eat well, Live well Sharing a meal is a staple act of human interaction. Milestone events such as engagements, anniversaries, promotions, special announcements, and holidays are typically associated with sharing a meal with loved ones. More...
Teamwork Makes the Dream Work The competitive nature of business can create a hostile, cut-throat environment; the “every man for himself” attitude. However, there are perks associated with “looking out for the other guy”. You don’t have to operate...
Introduction – Marketing The average person has the attention span of a goldfish. We live in a fast-paced world, focused on immediate results. Restaurants face the ever-mounting task of creating brand awareness in a congested and competitive arena....
Introduction – Inspired Managers Lead Better Many restaurateurs assume that slightly higher pay fairly compensates their management staff for their added responsibilities. This is shortsighted. Managers comprise a small portion of your restaurant staff; thus, it is easy to...
Introduction – Important Management Lessons from a Trip to Disney The news is mostly riddled with disheartening stories of disaster and hardship. It’s rare to find uplifting stories such as the following: Restaurant owner treats 20 employees and...
Introduction -Communication is Key Communication is the cornerstone of every good relationship. This is true even of relationships of utility, such as between restaurateur and client, and the relationship between coworkers. The trouble is, certain personality types do...
Introduction – Liven-Up the Dry Periods Every restaurant has blocks of time in their week when business is slow. In order to keep up with the competition, it’s necessary to be creative in your methods of attracting clientele....
Introduction – Know When to Play It Safe With the emergence of numerous technologies with potential restaurant applications, there is a temptation to purchase every new gadget and software available. We are programmed to appreciate the status associated...
By mary