Have you struggled with high turnover at your restaurant? Are you at a loss as to why that is? Many restaurants and other businesses face this challenge, and luckily there are many ways to stop the revolving door of staffers and convince the best employees to stick around. Here are some of the best things to do if you think your restaurant has a turnover problem.
Snagging the Best
First things first, you must attract the best employees to begin with, staffers you want to have stay at your restaurant and become experts in your brand. Make sure your job openings appear on a wide variety of job search websites, such as Monster, Indeed, SimplyHired, Zip Recruiter, and others. You want to have a wide variety of candidates to choose from so you can select the best. Make sure also to flesh out your job descriptions so that they describe the position in detail and give a positive representation of what it is like to work in your fantastic work environment.
Benefits and Perks
A job can be more than just a daily slog! It can be a springboard to a career, a way to continue your employees’ education, and even just a shining spot on a staffer’s resume. Education benefits, while sometimes expensive, are a sure way to tempt you employees to remain loyal to your company and ensure their gratitude and good reviews. Managing partner programs, which let managers run their own locations independently, also improve the morale of individual managers by letting them have more say over day to day activities. Not to be forgotten is good pay, as Chipotle has shown by paying line workers an average of nearly $9 per hour, more than other restaurant chains. This pays off in the long run as you spend less time training new employees when old ones leave.
Finally, you want to offer your employees a positive environment so they look forward to coming to work every day instead of looking for a reason to leave or jump at the chance to take a better opportunity elsewhere. One job quality valued by employees is training them well and then trusting them to do their job. No one wants someone breathing down their neck, and no one wants to get in trouble because they were poorly trained. Perhaps the simplest and best way to improve morale is free food! Offer discounted or free meals to your staff on a regular basis.
Conclusion: High turnover of employees can be a drag on your entire restaurant’s operation. Think about what perks would work best for your restaurant in particular, and try to create a more positive work environment by showing your employees that you care and are listening to their concerns.
Challenge: One tried and true method that helps makes work a place your staffers enjoy is an event just for them. Every once in a while, throw your staffers an appreciation party, and make sure to include food!